Your safety is our top priority. 

We are committed to providing you with a secure and enjoyable travel experience. Whether you’re embarking on a safari, exploring a city, or relaxing on the coast, we have taken comprehensive measures to ensure your safety throughout your journey.

Our Commitment to Safety

Destination Research:
We carefully research and select destinations with a strong safety record for our travelers. We continuously monitor local conditions to stay informed of any potential risks and make adjustments to itineraries as needed.

Trusted Partners:
We work only with trusted local partners, including hotels, Airbnb-like stays, and transportation providers, who adhere to strict safety and hygiene standards. Our partners are thoroughly vetted to ensure they meet the highest quality and safety standards.

Emergency Preparedness:
Our team is trained to handle emergencies efficiently. We have established protocols in place for various situations, including medical emergencies, natural disasters, and other unexpected events. Our local representatives are knowledgeable about nearby medical facilities, emergency contacts, and safe evacuation routes.

Health and Hygiene

COVID-19 Precautions:
In light of the COVID-19 pandemic, we have implemented enhanced health and hygiene protocols across all our packages:

  • Sanitization: All vehicles, equipment, accommodations, including hotels and private stays, are regularly sanitized.
  • Health Screenings: We encourage travelers to undergo health screenings before departure and to report any symptoms immediately.
  • Social Distancing: We maintain safe distances in group settings and provide options for private tours and transfers.

Vaccinations:
We recommend that you stay up-to-date with routine vaccinations and obtain any necessary vaccinations for your destination. Consult with your healthcare provider before your trip to ensure you are adequately protected.

Food and Water Safety:
Our partners provide high-quality, safe food and water options. We encourage travelers to drink bottled or purified water and avoid consuming raw or undercooked foods from unverified sources.

Accommodation Safety

Hotel Safety:

  • Security Measures: We partner with hotels that offer robust security measures, including 24/7 security personnel, CCTV surveillance, and secure access to guest areas.
  • Fire Safety: All our partner hotels are equipped with modern fire safety systems, including smoke detectors, fire extinguishers, and clearly marked evacuation routes.
  • Health and Hygiene: Hotels are required to maintain high standards of cleanliness and hygiene. Rooms are thoroughly cleaned and sanitized between stays, and common areas are regularly disinfected.

Airbnb-Like Stays:

  • Verified Hosts: We only work with verified hosts who have consistently positive reviews and a strong commitment to guest safety. We assess each property to ensure it meets our standards.
  • Secure Access: Properties feature secure access systems, such as keypads or lockboxes, ensuring that only authorized guests can enter.
  • Local Support: In addition to host support, our local representatives are available to assist with any issues you may encounter during your stay.
  • House Rules: Respect the house rules provided by the host, including noise restrictions, occupancy limits, and check-in/out procedures. Following these rules contributes to your safety and comfort.

Health Protocols in Private Stays:

  • Cleaning Standards: All properties are cleaned and disinfected before your arrival, with special attention to high-touch areas like door handles, light switches, and remotes.
  • Emergency Contacts: Hosts provide emergency contact information, including local authorities, nearby hospitals, and their own contact details.

Travel Safety Tips

General Safety:

  • Stay Informed: Keep abreast of local news and travel advisories. We will notify you of any important updates or changes to your itinerary.
  • Secure Your Belongings: Always keep your valuables secure, either in a hotel safe or on your person. Avoid displaying expensive items in public.
  • Be Aware of Your Surroundings: Stay vigilant in crowded or unfamiliar areas, and avoid venturing into unknown locations alone, especially at night.

Wildlife Encounters:
For those participating in safaris or nature tours:

  • Follow Your Guide’s Instructions: Always adhere to the safety guidelines provided by your guide.
  • Keep a Safe Distance: Maintain a safe distance from wildlife and never attempt to feed or provoke animals.
  • Stay Inside Vehicles: Remain inside the vehicle during wildlife drives unless instructed otherwise by your guide.

Adventure Activities:
For adventurous activities such as hiking, diving, or hot-air ballooning:

  • Use Proper Equipment: Ensure that all equipment is in good condition and properly fitted.
  • Follow Instructions: Pay close attention to safety briefings and follow the instructions of your guides or instructors.
  • Know Your Limits: Participate in activities that match your fitness level and experience.

Emergency Contacts

In case of an emergency during your trip, here are the key contacts:

  • Axe Adventures Support: +254 718 862 054 (Available 24/7 via phone and WhatsApp)

We will provide you with a printed list of these contacts upon arrival and during your pre-trip briefing.

Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to cover potential risks such as medical emergencies, trip cancellations, and lost luggage. Travel insurance offers peace of mind and can be a vital resource in the event of unforeseen circumstances.

Cultural Sensitivity and Respect

Respecting local customs and traditions is crucial to ensuring your safety and the safety of others. Here are a few tips to keep in mind:

  • Dress Modestly: In certain regions, particularly in more conservative areas, it is advisable to dress modestly.
  • Ask Before Photographing: Always ask for permission before taking photos of people or religious sites.
  • Follow Local Laws: Be aware of and respect local laws and regulations, especially those pertaining to behavior, alcohol consumption, and prohibited substances.

Post-Travel Health Monitoring

Upon returning from your trip, monitor your health for any unusual symptoms. If you experience illness within a few weeks of returning, particularly if you’ve been to regions with known health risks (e.g., malaria), seek medical attention and inform your healthcare provider of your recent travel history.

Contact Us for Safety Inquiries

If you have any questions or concerns about safety before or during your trip, don’t hesitate to reach out. We’re here to ensure you have a safe and memorable experience with Axe Adventures.